Boston Semi Equipment offers comprehensive repair services for legacy ATE equipment and test cell circuit boards  and power supplies at our ISO certified repair facilities in Thailand and Philippines. BSE works with customers on both transactional and board repair service contracts when customers need longer term support security. This service features:

• ISO Certified Facilities located close to our customers
• IPC-trained engineers and technicians
• Global distribution and RMQA process
• Full admin and logistics staff
• Order fulfillment: direct ordering and vendor payments
• Direct customer invoicing and collections from customers
• Climate-controlled test floor for all test stations
• Spares stocking center

Boston Semi Equipment (BSE) product support agreements include the repair of parts critical to maintaining reliability and up-time in your test cell operations. Our global centers of excellence in Thailand and Philippines minimize the delays and disruptions typically associated with the repair or replacement of faulty electronic boards and other test cell components.

BSE service contracts can enable the replacement of faulty parts without customers having to ship and wait for circuit boards to be repaired. Our engineering team has extensive experience with all aspects of repairing parts. Each repaired unit in our inventory of replacement parts is tested to a full suite of diagnostics to ensure that it conforms and functions to the specifications published by the OEM and is warrantied to ensure full customer satisfaction.

Boston Semi Equipment (BSE) provides focused, high-caliber  equipment training on all BSE’s industry-leading platforms. Led by certified experts, classes are held at BSE factories as well as onsite at customer locations and kept small to ensure each student receives dedicated attention and sufficient hands-on experience.

We provide a comprehensive series of test handler operation and maintenance and we can also customize content and curriculum to meet customer-specific needs.

Contact Us your local office for detailed information on upcoming classes or for a customized training

BSE’s regional logistics centers maintain a vast inventory of critical test cell parts that have undergone and passed our comprehensive test and inspection process. To minimize the disruption times associated with replacing faulty parts, BSE customers can login to eMV our fully automated online service portal to order, return and exchange parts or request system support.

BSE conducts a full suite of diagnostics on all spare and replacement parts to ensure they conform and function to the specifications published by the OEM. Parts covered by BSE service contracts can be delivered or shipped upon request, without waiting for faulty parts to be shipped, repaired and returned. To learn more or register for our eMV customer portal click here.

The BSE ATE and Test Cell product support portfolio also includes Field Service, Relocation, Repair, Calibration and Training.

Boston Semi Equipment (BSE) delivers innovative field service solutions that minimize and preempt disruption of your critical test cell operations. We provide responsive, world-class service on both current and legacy equipment approaching “end of life,” working with OEMs to seamlessly transition service and support.

We will work with you to define specific test cell field service offerings tailored to meet your needs. Field service capabilities include providing support for equipment relocation, system audits, onsite upgrades, preventive maintenance and ongoing technical and remedial support as issues arise or escalate.

With regional presence in the US, Europe and throughout Asia, BSE offers flexible service contracts with options including 24/7 support and dedicated professionals onsite. Proficient on multiple product test cell platforms, our highly experienced engineers provide proactive product service, quick problem resolution and value-added consulting to maximize system efficiency.

The BSE product support service portfolio includes, Relocation, Repair, Parts Replacement, Calibration and Training.

Boston Semi Equipment (BSE) performs ATE test cell calibration services for customers worldwide, leveraging both our ISO 17025-certified facility in Malaysia and expertise in capital equipment support. We will track and alert you to changing calibration requirements and ensure system performance to OEM specifications.

The test equipment deployed in our laboratories is constantly maintained and operated to NIST-traceable standards. BSE also provides supply chain management solutions for controlling calibration cycles and ensuring equipment remains within calibration.

The BSE test handler, legacy ATE and test cell support service portfolio includes Field Service, Relocation, Repair, Parts Replacement, Asset Recovery and Training.

Boston Semi Equipment (BSE) maintains test cell engineering resources in our regional facilities to support application development, conduct training and provide customers with access to test equipment. Our staff of experienced application engineers worldwide provide custom deliverables and collaborate with customer engineering teams on a diverse range of value-added services, including writing and optimizing application programs, hardware design, custom software development and training.

Leverage our regional resources to realize enhanced proficiency, productivity gains and problem resolution.

Boston Semi Equipment (BSE) helps companies meet and optimize the logistical challenges associated with relocation of equipment assets to minimize cost and production delays.

BSE’s Logistics expertise includes the dismantling, transportation, reinstallation and calibration of highly sensitive test cell production systems. We have helped users of semiconductor test systems relocate engineering operations to new buildings, cities and even countries.

Our logistics experts will perform or assist with the design and detailed planning of new or expanded facilities, and with actual deployment or relocation. We will also address the long-term logistics of maintaining inventories, Spare Parts and Replacement.

The BSE product support service portfolio also includes Field Service, Repair and Training.