Boston Semi Equipment (BSE) provides factory certified experts to complete installation and set-up on all BSE’s industry-leading test handler platforms. Whenever possible BSE utilizes local Field Service teams to provide installation and training as required to optimize system utilization.

Contact your local office for detailed information on local service support

BSE provides a factory warranty on all its industry-leading gravity and pick & place test handler platforms. The warranty starts at the completion of the system Installation.

BSE also offers extended warranties for all of our test handler products including parts and labor. Ask your sales representative for more information.

Boston Semi Equipment (BSE) provides focused, high-caliber  equipment training on all BSE’s industry-leading platforms. Led by certified experts, classes are held at BSE factories as well as onsite at customer locations and kept small to ensure each student receives dedicated attention and sufficient hands-on experience.

We provide a comprehensive series of test handler operation and maintenance and we can also customize content and curriculum to meet customer-specific needs.

Contact Us your local office for detailed information on upcoming classes or for a customized training

BSE’s regional logistics centers maintain a vast inventory of critical test cell parts that have undergone and passed our comprehensive test and inspection process. To minimize the disruption times associated with replacing faulty parts, BSE customers can login to eMV our fully automated online service portal to order, return and exchange parts or request system support.

BSE conducts a full suite of diagnostics on all spare and replacement parts to ensure they conform and function to the specifications published by the OEM. Parts covered by BSE service contracts can be delivered or shipped upon request, without waiting for faulty parts to be shipped, repaired and returned. To learn more or register for our eMV customer portal click here.

The BSE ATE and Test Cell product support portfolio also includes Field Service, Relocation, Repair, Calibration and Training.

Boston Semi Equipment offers comprehensive repair services for legacy ATE equipment and test cell circuit boards  and power supplies at our ISO certified repair facilities in Thailand and Philippines. BSE works with customers on both transactional and board repair service contracts when customers need longer term support security. This service features:

• ISO Certified Facilities located close to our customers
• IPC-trained engineers and technicians
• Global distribution and RMQA process
• Full admin and logistics staff
• Order fulfillment: direct ordering and vendor payments
• Direct customer invoicing and collections from customers
• Climate-controlled test floor for all test stations
• Spares stocking center

Boston Semi Equipment (BSE) product support agreements include the repair of parts critical to maintaining reliability and up-time in your test cell operations. Our global centers of excellence in Thailand and Philippines minimize the delays and disruptions typically associated with the repair or replacement of faulty electronic boards and other test cell components.

BSE service contracts can enable the replacement of faulty parts without customers having to ship and wait for circuit boards to be repaired. Our engineering team has extensive experience with all aspects of repairing parts. Each repaired unit in our inventory of replacement parts is tested to a full suite of diagnostics to ensure that it conforms and functions to the specifications published by the OEM and is warrantied to ensure full customer satisfaction.

Boston Semi Equipment (BSE) provides focused, high-caliber  equipment training on all BSE’s industry-leading platforms. Led by certified experts, classes are held at BSE factories as well as onsite at customer locations and kept small to ensure each student receives dedicated attention and sufficient hands-on experience.

We provide a comprehensive series of test handler operation and maintenance and we can also customize content and curriculum to meet customer-specific needs.

Contact Us your local office for detailed information on upcoming classes or for a customized training

BSE’s regional logistics centers maintain a vast inventory of critical test cell parts that have undergone and passed our comprehensive test and inspection process. To minimize the disruption times associated with replacing faulty parts, BSE customers can login to eMV our fully automated online service portal to order, return and exchange parts or request system support.

BSE conducts a full suite of diagnostics on all spare and replacement parts to ensure they conform and function to the specifications published by the OEM. Parts covered by BSE service contracts can be delivered or shipped upon request, without waiting for faulty parts to be shipped, repaired and returned. To learn more or register for our eMV customer portal click here.

The BSE ATE and Test Cell product support portfolio also includes Field Service, Relocation, Repair, Calibration and Training.

Boston Semi Equipment (BSE) delivers innovative field service solutions that minimize and preempt disruption of your critical test cell operations. We provide responsive, world-class service on both current and legacy equipment approaching “end of life,” working with OEMs to seamlessly transition service and support.

We will work with you to define specific test cell field service offerings tailored to meet your needs. Field service capabilities include providing support for equipment relocation, system audits, onsite upgrades, preventive maintenance and ongoing technical and remedial support as issues arise or escalate.

With regional presence in the US, Europe and throughout Asia, BSE offers flexible service contracts with options including 24/7 support and dedicated professionals onsite. Proficient on multiple product test cell platforms, our highly experienced engineers provide proactive product service, quick problem resolution and value-added consulting to maximize system efficiency.

The BSE product support service portfolio includes, Relocation, Repair, Parts Replacement, Calibration and Training.

Boston Semi Equipment (BSE) performs ATE test cell calibration services for customers worldwide, leveraging both our ISO 17025-certified facility in Malaysia and expertise in capital equipment support. We will track and alert you to changing calibration requirements and ensure system performance to OEM specifications.

The test equipment deployed in our laboratories is constantly maintained and operated to NIST-traceable standards. BSE also provides supply chain management solutions for controlling calibration cycles and ensuring equipment remains within calibration.

The BSE test handler, legacy ATE and test cell support service portfolio includes Field Service, Relocation, Repair, Parts Replacement, Asset Recovery and Training.

Boston Semi Equipment (BSE) maintains test cell engineering resources in our regional facilities to support application development, conduct training and provide customers with access to test equipment. Our staff of experienced application engineers worldwide provide custom deliverables and collaborate with customer engineering teams on a diverse range of value-added services, including writing and optimizing application programs, hardware design, custom software development and training.

Leverage our regional resources to realize enhanced proficiency, productivity gains and problem resolution.

Boston Semi Equipment (BSE) helps companies meet and optimize the logistical challenges associated with relocation of equipment assets to minimize cost and production delays.

BSE’s Logistics expertise includes the dismantling, transportation, reinstallation and calibration of highly sensitive test cell production systems. We have helped users of semiconductor test systems relocate engineering operations to new buildings, cities and even countries.

Our logistics experts will perform or assist with the design and detailed planning of new or expanded facilities, and with actual deployment or relocation. We will also address the long-term logistics of maintaining inventories, Spare Parts and Replacement.

The BSE product support service portfolio also includes Field Service, Repair and Training.

As customer requirements change, Boston Semi Equipment (BSE) designs hardware and software to add equipment capabilities and extend value. Our engineering team can modify existing code or develop new code and enhance operating systems, design new programs and applications.

BSE uses our intellectual property to customize and update mature products as performance needs evolve. Initiatives range in complexity from the simple redesign of specific functions on a module to migrating entire systems to new technology platforms. We can also assist with the design and development of new products from the ground up.

Our comprehensive engineering capabilities also include System Engineering and Obsolescence avoidance.

As elements of legacy test cell systems cease functioning or become difficult to support, the Boston Semi Equipment (BSE) engineering team overcomes or helps defer obsolescence by innovating plug and play functional replacements to extend or enhance performance.

Our legacy equipment support services analyze and recreate the initial designs of components, modules and complete systems. We can then creatively engineer solutions that perform to the desired specifications to avoid obsolescence while achieving the same or better results.

BSE’s comprehensive engineering capabilities also include Hardware and Software Design and System Engineering.

Boston Semi Equipment’s (BSE) global manufacturing team can restore existing test cell systems to original factory condition, carefully following the OEM’s original design. We recondition products to match those when shipped new, including testing to the OEM’s full specifications, and potentially remanufacturing out-of-production components when needed.

Fully refurbished systems can be covered under warranty by BSE.

BSE’s other contract manufacturing services include Systems Integration and Product Assembly and Test.

Companies limited to local manufacturing facilities can realize vast efficiency gains and move operations closer to their customers by engaging Boston Semi Equipment (BSE) to assemble and test their products in remote regions. Working with us helps minimize production costs while enabling delivery of competitively priced products in both new and existing markets.

With premier facilities in strategic locations, BSE’s Product Assembly and Test team ensures quality and compliance with local and industry standards worldwide. We can assume or help optimize the assembly and testing of mature products, freeing customers to focus internal resources on developing new ones. We can also assist with the development of new test regimens.

BSE’s other contract manufacturing services include System Integration, Product Refurbishment and Calibration.