Handler Services
Handler Services
(Test Handler)Boston Semi Equipment (BSE) maintains an expert staff of field service technicians to support our test handler customers around the world. We are committed to delivering excellence in customer experience at the rapid pace required by today’s ever changing semiconductor business.
Whether it is BSE test handlers or legacy ATE equipment and test cells, BSE will assume, design, and tailor, the support services you need, including:
Automation Services
Installation
BSE provides factory trained experts to complete installation and set-up on all BSE’s industry-leading platforms. Whenever possible BSE utilizes local Field Service team…
Installation
Boston Semi Equipment (BSE) provides factory certified experts to complete installation and set-up on all BSE’s industry-leading test handler platforms. Whenever possible BSE utilizes local Field Service teams to provide installation and training as required to optimize system utilization.
Contact your local office for detailed information on local service support
Warranty
BSE provides a factory warranty on all of its industry-leading gravity and pick & place platforms. The warranty starts at the completion of the system Installation…
Warranty
BSE provides a factory warranty on all its industry-leading gravity and pick & place test handler platforms. The warranty starts at the completion of the system Installation.
BSE also offers extended warranties for all of our test handler products including parts and labor. Ask your sales representative for more information.
Training
BSE provides focused, high-caliber training on all BSE’s industry-leading platforms. Classes are held at BSE factories as well as onsite at customer locations and kept small…
Test Handler Training
Boston Semi Equipment (BSE) provides focused, high-caliber equipment training on all BSE’s industry-leading platforms. Led by certified experts, classes are held at BSE factories as well as onsite at customer locations and kept small to ensure each student receives dedicated attention and sufficient hands-on experience.
We provide a comprehensive series of test handler operation and maintenance and we can also customize content and curriculum to meet customer-specific needs.
Contact Us your local office for detailed information on upcoming classes or for a customized training
Parts Replacement
BSE regional logistics centers maintain a vast inventory of available parts. To minimize the disruption times associated with replacing faulty parts, BSE customers can login to eMV…
ATE Board and Test Cell Parts Replacement
BSE’s regional logistics centers maintain a vast inventory of critical test cell parts that have undergone and passed our comprehensive test and inspection process. To minimize the disruption times associated with replacing faulty parts, BSE customers can login to eMV our fully automated online service portal to order, return and exchange parts or request system support.
BSE conducts a full suite of diagnostics on all spare and replacement parts to ensure they conform and function to the specifications published by the OEM. Parts covered by BSE service contracts can be delivered or shipped upon request, without waiting for faulty parts to be shipped, repaired and returned. To learn more or register for our eMV customer portal click here.
The BSE ATE and Test Cell product support portfolio also includes Field Service, Relocation, Repair, Calibration and Training.